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Family Liaison Officer (FLO)

Our Family Liaison Officer (FLO) is: Miss L Morris

Hi, my name is Linda Morris, I was appointed Family Liaison Officer (FLO) at Hurst Primary School in January 2020, after the Head Teacher and Governors identified the need to offer further support to the families of Hurst.

My role is to provide pastoral support to parents/carers; help with any issues that you may have in relation to supporting your children, both at home and in school. I work to encourage parental involvement within school, signpost to agencies (where appropriate) and support children in school.

Should you have a personal concern or school related issue, then I am here to offer support. I have access to a number of agencies who may be able to provide assistance to you and your family.

I liaise with all school staff where necessary and appropriate, always in the best interests of the children and their families. I work impartially and confidentially in a non-judgemental manner, providing an understanding ‘listening ear’ if you ever need advice or support.

As FLO I aim to support parents/carers of children at Hurst Primary School.   I can provide support, information and education service to families and investigate concerns raised by parent/carers, pupils and teachers as agreed by the Senior Leadership Team at Hurst. My primary role is to focus on early intervention and preventative activities with the view of empowering the children so they are able to achieve to the best of their ability.

I am a contact for parents/carers and families who have difficulties. These include issues around domestic abuse, housing, parental separation, attendance, health, behaviour, social services and bereavement etc.

I am a qualified Play Specialist and have been running Therapeutic Play interventions on a 1-1 basis for over 10 years at Hurst.  These interventions are put in place to help children understand muddled feelings and upsetting events that they haven’t had the chance to work through, understand or resolve properly.  This work is arranged through planning with the pastoral support team in school following discussion and agreement by parents/carers.

I attend CHIN (child in need) and CP (child protection) meetings with our Designated Safeguarding Lead, to represent the school and identify actions to contribute to the CHIN/CP plan. I act in the best interests of the child, but will also support the family with meeting the requirements of the plan.

Many parents and carers, regardless of background, feel that there are times in their lives when they need advice and support.       

Parents/carers are best placed to make choices for their children but all benefit from access to high quality information and advice to help them make the best possible decisions.

Finally, as a mum myself, I never forget how precious your children are and it is my aim to build strong relationships with you so every child is happy, thriving and fulfilling their potential.

My office hours are:

Monday – Friday 8:00am 4:00pm


Out of office hours you can leave a message on my school number or email me.   I will endeavour to get back to you as soon as possible.

I can be contacted on:  

Telephone – 0208 303 2688 Ext 117   

Email –


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